Returns & Refunds Policy
At SecurityCam.Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, our returns policy is here to help.
1. Eligibility for Returns
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Items must be returned within [7–14 days] of delivery.
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Products must be unused, in original packaging, and in the same condition you received them.
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Proof of purchase (receipt or order confirmation) is required.
2. Non-Returnable Items
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Clearance or sale items.
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Custom-made or personalized products.
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Opened software or security system activation codes.
3. Return Process
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Contact us at support@securitycam.store to request a return authorization.
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Pack the item securely in its original packaging.
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Ship the product to the return address provided by our team.
4. Refunds
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Once we receive and inspect your return, we will notify you of approval or rejection.
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Approved refunds will be processed to your original payment method within [5–10 business days].
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Shipping fees are non-refundable unless the return is due to our error or a defective product.
5. Exchanges
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If you received a defective or incorrect product, we will replace it at no extra cost.
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Exchanges are subject to product availability.
6. Return Shipping Costs
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Customers are responsible for return shipping costs unless the return is due to our mistake or a faulty product.
7. Contact Us
For all return and refund requests, please contact:
📧 support@securitycam.store