Frequently Asked Questions (FAQ)

1. What types of security products do you sell?

We offer a wide range of security solutions including CCTV cameras, wireless security systems, video doorbells, and accessories.

2. How can I place an order?

Simply browse our store, add items to your cart, and complete checkout. You’ll receive an email confirmation after your order is placed.

3. What payment methods do you accept?

We accept credit/debit cards, PayPal, bank transfers, and cash on delivery (in eligible areas).

4. How long does shipping take?

Delivery times vary depending on your location and shipping method. Standard shipping usually takes [5–10 business days], and express shipping takes [2–5 business days].

5. Do you ship internationally?

Yes, we ship to selected countries worldwide. Additional customs fees or taxes may apply depending on your location.

6. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can track it online through the courier’s website.

7. Can I return or exchange an item?

Yes, returns are accepted within [7–14 days] of delivery if the item is unused and in original packaging. See our Returns Policy for details.

8. What if I receive a damaged or defective item?

Please contact us within [7 days] of delivery with photos of the damaged item. We will arrange a replacement or refund.

9. Do your products come with a warranty?

Yes, most of our products come with a manufacturer’s warranty. Warranty details are listed on each product page.

10. How can I contact customer support?

You can reach us at:
📧 support@securitycam.store